Privacy Policy
We are committed to protecting your personal data. We therefore guarantee that the information you enter will not be disclosed to any outside organization or third party.
SECTION 1 – WHAT WE DO WITH YOUR INFORMATION
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We may obtain the following data :
• Your contact information (such as name, phone number and email address)
• Log in information (such as email address and password)
• Payment information (such as card used for payment on orders, cardholder’s name, cardholder’s billing address, expiration date and security code)
• Shipping information (such as name, shipping address and phone number)
• Information provided to prevent fraud (such as copies of driver’s license or photo ID with the payment billing address and card used for payment)
• Record of purchase(s) made on our online Web site (such as order date, items ordered and quantity)
• Information provided by you via social media (such as photographs of our items, hashtags, Facebook, Instagram and blogs)
• Information provided to third parties in connection with us (such as giveaways, promotions, collaborations, marketing campaigns and any other events)
We may use your contact information to contact you about new products, features or special promotions. If you do not want to receive such communications you may remove yourself from the mailing list by logging into your account and opting out of the mailing list.
Ways we utilize the data we obtain :
• Administer and preserve your account
• Preserve a record of your purchases
• Supply customer service by replying to your questions, comments and concerns
• Interact with you about our merchandises, events, promotions, etc.
• Administer your involvement in our offers, promotions, events, giveaways, etc.
• Preserve against and prevent fraudulent transactions and any other unauthorized charges
Data we share
According to our Privacy Notice, none of your personal data is exposed or sold. It is possible that we may share the personal data we collect with our parent and affiliate companies and other third parties, as explained in our Privacy Notice, in order to interact with you about our merchandises, events, promotions, etc.
If you do not wish to share your personal data with our business partner for their own purpose, you are welcome to email us to do so.
Data Inaccuracies and Access
You are welcome to correct or update any incorrect information through your account on our Website, or you may acquire a copy of some data that we keep about you. If you believe that your personal information is incorrect, you may contact us to seek correction.
Transfers of Data
When we collect personal data about you, we may process the data outside of the country in which you are based. Since this is a U.S. Website, we are subject to U.S. laws, such as those protecting the security and privacy of your information. As stated in our Privacy Notice, we will protect all of your personal data.
SECTION 2 - COOKIES
Our business partners and we collect information about your use of our online services using cookies. Cookies are small files that are sent by us to your computer or other device and which we can access when you visit our site in the future. Cookies help us remember who you are and provide us with other information about your visit. The majority of the major websites use cookies. Without cookies, you may be unable to fully take advantage of our website attributes, as many browsers will inform you to stop accepting new cookies.
SECTION 3 – THIRD-PARTY SERVICES
Our third-party providers will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.
We recommend that you read their privacy policies in order to understand the manner in which your personal information will be handled by these providers.
Please be aware that certain providers may be located in or have facilities in a different jurisdiction than either you or us. Therefore, if you are considering a transaction that involves the services of a third-party service provider, then your information may be subject to the laws of the jurisdiction in which the service provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing the transaction may be subject to disclosure under United States legislation, including the Patriot Act.
If you are redirected to a third-party website or application from our store's website, you are no longer governed by this Privacy Policy or our website's Terms of Service.
SECTION 4 - SECURITY
We take reasonable precautions and follow industry best practices to ensure that your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Please note that if you provide us with your credit card information, the information will be encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Even though no method of transmission over the Internet or electronic storage is 100% secure, we adhere to all PCI-DSS requirements and implement additional general accepted industry standards.
We maintain safeguards to help us protect any personal data we collect. It is important to understand that no electronic communication of data can be completely secure. When you are done visiting our website, please sign out of your account and exit the browser. You should not also disclose your account information to anyone. Please be aware that we will never ask for your account information, such as your username or password, via email.
SECTION 5 – AGE OF CONSENT
We understand the importance of children's safety and privacy. The Website is not intended to attract children, and is not intended for use by any children under the age of 13 years. According to the Children's Online Privacy Protection Act ("COPPA"), Herazai does not request or knowingly collect any personally identifiable information from children under the age of 13. If we become aware of any mistaken or accidental collection of information from a child under the age of 13 through their misuse of our Website, we will take all necessary measures to promptly delete such information from our records.
We ask that all parents and guardians help us comply with COPPA by prohibiting children under the age of 13 from providing Herazai with any personal information or using the Website without parental oversight and assistance.
SECTION 6 – CHANGE TO THIS PRIVACY POLICY
We are entitled to modify this privacy policy at any time, so please review it frequently. The changes and clarifications will take effect immediately upon posting on the website. IfAny material changes to this policy will be communicated to you here, in order to ensure that you are aware of the information we collect, how we use it, and under what circumstances.
If our store is acquired or merged with another company, your information may be transferred to the new owners in order for us to continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
Please contact us at contact@herazai.com if you have any questions or concerns regarding our Privacy Notice. We may elect to change or amend our Privacy Notice; in such a case, we will post the changes to our Privacy Notice on the Website. If you are concerned about how your personal information is used, please visit our Website often for this and other important announcements.